BalanceHosting offers first level customer and technical support, from real live people, on the phone. Our partners are also ready to act should our support level exceed any immediate needs, and they offer all our clients 24/7 support via our Balance Interactive staff.

We understand the importance of ensuring your site is online all day, everyday, otherwise you could be losing money or damaging your corporate image.

When you call (02) 8920 1800, you can expect to talk to someone who knows how to resolve the problems that you are having.

You'll always be put through to a technician, or if everyone is busy, we'll phone you right back.